Privacy Policy

Last updated: December 3, 2025

1. Introduction

Objectionary.ai ("Objectionary," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered sales objection handling platform and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Company name and job title
  • Account credentials
  • Billing and payment information
  • Communications with us

2.2 Usage Data

We automatically collect certain information when you use our Service:

  • Device information (browser type, operating system)
  • IP address and approximate location
  • Pages visited and features used
  • Time and date of access

2.3 Call and Audio Data

Our Service processes audio from sales calls to provide real-time objection detection and response suggestions. This audio is processed locally on your device and through our secure servers. We do not store raw audio recordings permanently. Transcripts and objection data are stored securely and associated with your account.

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our Service
  • Processing real-time objection detection and generating response suggestions
  • Improving and personalizing user experience
  • Analyzing usage patterns to enhance our Service
  • Communicating with you about updates, support, and marketing (with your consent)
  • Ensuring security and preventing fraud
  • Complying with legal obligations

4. Data Security

We implement robust security measures to protect your data:

  • Encryption in Transit: All data transmitted between your device and our servers is encrypted using TLS 1.3
  • Encryption at Rest: Stored data is encrypted using AES-256-GCM
  • Access Controls: Strict access controls and authentication mechanisms
  • Regular Audits: Periodic security assessments and penetration testing
  • SOC 2 Compliance: We maintain SOC 2 Type II certification

5. AI and Machine Learning

Your data is never used to train external AI models. We use AI services (including Google's Gemini API) to process and analyze call data in real-time. These services process your data according to strict data processing agreements that prohibit the use of your data for model training.

Any improvements to our internal models are made using anonymized, aggregated data only, with all personally identifiable information removed.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Third-party vendors who assist in providing our Service (cloud hosting, payment processing, analytics)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you explicitly authorize sharing

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Call transcripts and analytics data are retained for the duration of your subscription plus 30 days. You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request transfer of your data
  • Objection: Object to certain processing activities
  • Restriction: Request limitation of processing

9. Cookies and Tracking

We use essential cookies to maintain your session and provide core functionality. We may use analytics cookies to understand how users interact with our Service. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: romanslack1@gmail.com